Frequently Asked Questions
What are jute bags?
Jute bags are eco-friendly bags made from natural fibers of the jute plant. They are known for their durability, strength, and biodegradability.
Why should I choose jute bags over plastic or other materials?
Jute bags are a sustainable alternative to plastic bags. They are biodegradable, reusable, and strong. By choosing jute, you help reduce plastic waste and environmental impact.
Are your jute bags customizable?
Yes, we offer customization options for our jute bags. You can choose from various sizes, colors, and printing options to suit your needs.
To place a custom order, please contact our customer service team via email or phone with your requirements. We will guide you through the process, including design and pricing.
What sizes of jute bags are available?
We offer a range of sizes from small pouches to large tote bags. Check our product catalog or contact us for specific dimensions and availability.
How should I care for my jute bag?
To extend the life of your jute bag, avoid exposing it to excessive moisture. Clean it with a damp cloth and mild soap if needed. Store it in a dry place away from direct sunlight.
Are your jute bags waterproof?
Jute bags are not fully waterproof, but they have a degree of water resistance. For items that need to be kept dry, consider using an additional waterproof liner.
Can jute bags be used for food storage?
Yes, jute bags can be used for food storage, but it’s important to ensure they are clean and dry. For direct food contact, consider using bags with a food-safe liner.
Do you offer bulk orders?
Yes, we offer bulk orders for businesses, events, and promotions. Contact us for bulk pricing and special offers.
How can I track my order?
Once your order is shipped, we will provide you with a tracking number. You can use this number on our shipping partner’s website to track your delivery.
What is your return policy?
Our products are high in quality and reliable. We do NOT accept any return policy and there is NO refund available once the order is placed and shipped.
Do you offer international shipping?
NO, we do NOT offer international shipping. Currently we ship only India. Shipping costs and delivery times vary depending on the destination. Please contact us for details.
How can I contact customer support?
You can reach our customer support team via email at [email protected] or by phone at +91- 7010577327. Our team is available from business hours.
Do you offer discounts or promotions?
We periodically offer discounts and promotions. Subscribe to our newsletter or follow us on social media to stay updated on our latest offers.
Are your jute bags ethically sourced?
Yes, we ensure that our jute bags are sourced from ethical and sustainable practices. We work with suppliers who adhere to fair labor standards and environmental responsibility.
Can I pick up my order in-store?
If you are local, we offer in-store pickup. Please contact us to arrange a convenient pickup time.
What payment methods do you accept?
Currently we do accept UPI payments.